CACRC / CLF RETURN POLICY:
Return Policy
The Capital Area Corporate Recycling Council (CACRC) offers:
- A 90-day hardware warranty on all desktop and laptop computers sold in our store
- A 60-day warranty on all other hardware
We will exchange or repair defective equipment within the warranty period. All sales are final — we do not offer cash refunds.
Please note: Viruses, operating system issues, and software-related problems are not covered under warranty. Additional tech service fees may apply for repairs outside of the warranty scope.
Thank you for supporting the CACRC and our mission to promote environmental sustainability and digital inclusion.
Eligibility for Connecting Louisiana Families program: Low-Cost Wireless Internet
To qualify for CACRC’s Connecting Louisiana Families low-cost wireless internet options, customers should align with at least ONE of the programs or qualifications listed below:
- Federal or tribal General Assistance
- Fixed or Low-Income
- Student(s) in household
- College Students
- Senior Citizen
- Medicaid
- National School Lunch Program (Free or Reduced Lunch)
- Public housing or rental assistance
- Social Security Disability Insurance (SSDI)
- Social Security Retirement (SSR)
- Supplemental Nutrition Assistance Program (SNAP/EBT)
- Women, Infants, and Children Program (WIC)
- Supplemental Security Income (SSI)
- Temporary Assistance for Needy Families (TANF)
- Veterans Affairs (VA) benefits for service members
- Libraries, Schools, Educational Programs, Social Welfare Organizations, etc.
Users must acknowledge and agree to the mobile carrier’s terms and conditions and their privacy policy as referenced here: T-Mobile Acceptable Use Policy; T-Mobile Terms and Conditions
Order Fulfillment & Pickup
Orders placed online are processed within 1–3 business days.
You will be contacted by email or phone once your order is ready for pickup.
A valid photo ID and order confirmation may be required at the time of pickup.
Technical Support Policy
Basic troubleshooting may be available for equipment purchased from CACRC.
Services beyond initial setup (such as data recovery, software troubleshooting, or upgrades) may incur additional fees. These are not covered by warranty.
Customer Privacy
CACRC values your privacy. Any personal information collected is used solely to process orders, verify eligibility, or support CACRC’s mission.
We do not sell or share customer data with third parties.
Limitation of Liability
All products are sold “as-is” beyond the warranty period. CACRC is not liable for any damages, data loss, or other issues resulting from the use or misuse of any device or software sold.
Our Mission
CACRC is a nonprofit organization dedicated to reducing e-waste and bridging the digital divide through computer recycling, refurbishing, and education.
Your purchase helps support digital equity programs, environmental sustainability, and community access to affordable technology across Louisiana.
Thank you for supporting CACRC / CFL!